At Joyeauto (joyeauto.com), accessible from https://joyeauto.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Joyeauto and how we use it.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

  • Personal Identification Information: Name, email address, phone number, shipping address, and billing address when you place an order.
  • Payment Information: We do not store credit card details. All payments are processed through secure third-party gateways (e.g., PayPal, Stripe).
  • Device & Log Data: IP address, browser type, time zone, and cookies to help us understand how you interact with our website.
  • Vehicle Information: If provided (e.g., through our compatibility checker), we may collect your car make, model, and year to ensure product compatibility.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and fulfill your orders (including shipping and tracking).
  • Communicate with you regarding your order or technical support.
  • Improve, personalize, and expand our website (e.g., optimizing the vehicle compatibility checker).
  • Send you promotional emails (only if you have opted-in) regarding new products or sales.
  • Find and prevent fraud.

3. Log Files and Cookies

Joyeauto follows a standard procedure of using log files and cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

4. Third-Party Privacy Policies

Joyeauto’s Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

  • Google Ads & Meta Ads: We use tracking pixels to provide relevant advertising.
  • Shipping Partners: Your address and phone number are shared with logistics companies (e.g., DHL, FedEx, UPS) for delivery.

5. GDPR Data Protection Rights (For EU Users)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

6. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to request that a business that sells a consumer’s personal data, not sell the consumer’s personal data. Joyeauto does not sell your personal data to third parties.

7. Children’s Information

Another part of our priority is adding protection for children while using the internet. Joyeauto does not knowingly collect any Personal Identifiable Information from children under the age of 13.

8. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

9. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us: