Privacy Policy

Joyeauto Technology are committed to protecting the privacy of our customers. The details you provide us will be used in accordance with the Protection, and will not be forwarded on to a third party that will send you annoying spam.

Website Accuracy

Joyeauto Technology make every effort to ensure that the information published on this website is accurate and true to the best of our knowledge.

If you’re not happy

If you have any complaint regarding our products or services you can call our Customer Services team on 0755-28267902, Monday to Saturday, 7:00am-22:00pm. For out-of-office hours we provide a messaging service. Alternatively, you can complete the inquiry form found on our website. We promise to respond to all complaints within five working days.

Payment Safety

Joyeauto Technology take special care to ensure every order placed with us, and all payment details used, are safely and securely transacted. To ensure that no fraud takes place we perform certain security checks to help protect our customers, and use the secure payment system, ‘gateway’.

Business Hours

This website operates 24 Hours a day, 365 days a year unless essential maintenance is required. Any maintenance performed will be done so swiftly with minimum disruption to our service. Customer support is available Monday to Friday, 9am to 6pm, with an out-of-hours messaging service.

Trademarks and Copyrights

All Trademarks and Copyrights are recognised and respected. If you believe that we have breached any copyright laws in the China, please do not hesitate to contact us directly.

These terms and conditions do not affect your statutory rights as a consumer.