OVERVIEW

This website is operated by Joyeauto. Throughout the site, the terms “we”, “us” and “our” refer to Joyeauto. Joyeauto offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

SECTION 2 – PRODUCTS AND SERVICES

  • Compatibility: Our products (e.g., CarPlay adapters, interfaces) are designed for specific vehicle models. It is your responsibility to use our Vehicle Compatibility Checker or contact sales@joyeauto.com to verify fitment before purchase.
  • Modifications: We reserve the right to modify or discontinue any product or service without notice at any time.

SECTION 3 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

SECTION 4 – THIRD-PARTY TOOLS & LINKS

We may provide you with access to third-party tools (such as firmware update software) which we neither monitor nor have any control over. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 5 – USER COMMENTS AND FEEDBACK

If you send certain specific submissions (for example contest entries) or creative ideas, suggestions, proposals, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute them.

SECTION 6 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information.

SECTION 7 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

SECTION 8 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Joyeauto, our directors, officers, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation, damages to your vehicle’s head unit or electronic system arising from improper installation.

SECTION 9 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the People’s Republic of China.


SECTION 10 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Pre-sales: sales@joyeauto.com
  • Technical Support: tec@joyeauto.com
  • Address: A1101, Building 19, Zhonghaixin Innovation Industrial City, Jihua Street, Longgang District, Shenzhen, Guangdong, China.